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    Task 1: WORK: Do you work? What do you like to do after work? Do you think you overwork sometimes? FRIEND: Do you prefer only 1 bestfriend? Why? How much time do you spend with your friends? What do you usually do with your friends? Do you think you will be having more friends in the future? MIRROR: How often do you usually see yourself in the mirror? Have you bought mirror before? Task 2: Describe a time when you received a good service from hotel or restaurant. Who did it to you? Where was it? What made it a good service? How did you feel abou it? Task 3: Is it really important to provide a good customer service? Do you think it is better to give good customer service in the small stores more than the big stores? What particular jobs should have a good customer service? What do you feel if you receive a good and a bad customer service?

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